Hello! I'm Souleymane
My journey in computer science has led me to develop a passion for cybersecurity, and I am now eager to transition into this field, specifically aiming to join a Security Operations Center (SOC) as a Tier 1 Analyst.
Souleymane Diallo
CYBERSECURITY ANALYST
317-250-5370
Email:
Address:
Indianapolis, Indiana
USA
Phone:
EXPERIENCE
Aug 2023 - Present
CHIRP Application Support Analyst
INDIANA DEPARTMENT OF HEALTH (IDOH)
In my role as a System Support Analyst, I documented problems and conversations to create comprehensive logs for team reference and training purposes. I supported various systems support activities, including the de-duplication process, conducting system trainings, and testing systems upon new patches or major system enhancements. By employing systems analysis techniques and procedures, I consulted with users to determine system functional specifications. My responsibilities also included documenting, analyzing, and testing information system applications based on user or system design specifications. Additionally, I performed other related duties as assigned, demonstrating a thorough understanding of system support processes and a commitment to continuous improvement.
SEP 2021 - AUG 2023
INDIANA DEPARTMENT OF HEALTH (IDOH)
CHIRP Helpdesk Support Specialist
In my role with CHIRP helpdesk support, I was responsible for providing comprehensive IT assistance including password resets, user access management, and updating provider records. I facilitated the setup of new user and provider accounts, supported MyVaxIndiana users, and monitored the helpdesk system to promptly resolve or escalate incoming requests. I ensured customer satisfaction by effectively prioritizing and resolving IT helpdesk tickets, responding swiftly to user requests, and guiding end users through corrective steps. Additionally, I managed customer service requests received via telephone, voicemail, and email, demonstrating strong problem-solving skills and a commitment to maintaining seamless IT operations.
JAN 2021 - MAY 2021
IUPUI IT LIVING LAB
Internship
As part of the Jagwarz Expansion project at the IUPUI Living Lab, I acquired extensive hands-on experience in setting up and managing virtual environments. I successfully downloaded and installed hypervisors (VMware) and Ubuntu Desktop, built and maintained the CTFd server on a virtual machine, and created and tested Capture the Flag (CTF) challenges. My responsibilities included troubleshooting virtual machines, implementing CTF challenges on the Jagwarz website, and managing server operations. Additionally, I prioritized tasks effectively to meet deadlines, communicated current plans of action with mentors both orally and in writing, and demonstrated the ability to work independently. This role honed my technical skills and underscored the importance of clear communication and effective time management.
EDUCATION
2018-2021
Bachelor of Science in Cybersecurity
PURDUE UNIVERSITY - Shool of Engineering and Technology
I earned a Bachelor of Science in Cybersecurity from Purdue University School of Engineering and Technology, where I developed a comprehensive understanding of cybersecurity principles and practices. This rigorous program equipped me with the skills to protect and defend information systems, detect and mitigate cyber threats, and ensure the integrity, confidentiality, and availability of data. My education at Purdue University has prepared me to tackle complex security challenges, utilize advanced technical tools, and stay ahead of evolving cyber threats. This degree underscores my commitment to safeguarding digital assets and contributing to the field of cybersecurity.
2013-2016
IVY TECH COMMUNITY COLLEGE
Associate of Science in General Studies
I earned an Associate of Science in General Studies degree from Ivy Tech Community College, where I developed a strong academic foundation across various disciplines. This degree has equipped me with critical thinking, analytical, and problem-solving skills, which are essential for both professional and academic pursuits. My time at Ivy Tech Community College has also instilled in me a commitment to continuous learning and personal development, preparing me for further education and career advancement.
2009-2010
GED Diploma
NORTH CENTRAL HIGH SCHOOL - Indianapolis
I obtained my General Educational Development (GED) diploma from North Central High School in Indianapolis, showcasing my dedication to academic success and lifelong learning within a year. Before that, I studied in Guinea, West Africa, where I built a solid educational foundation in a French environment, gaining a diverse perspective. This distinctive educational experience illustrates my adaptability and ability to thrive in different academic contexts. My GED accomplishment underscores my perseverance, determination, and to face future challenges in both educational and professional fields.
CERTIFICATIONS
2024
2024
2024
SKILLS
Network Security
Incident Response
Firewalls
Security Compliance
Cryptography
Access Control
EXPERTISE
SECURITY MONITORING & INCIDENT DETECTION
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Familiarity with SIEM (Security Information and Event Management) tools (e.g., Splunk, IBM QRadar, Microsoft Sentinel).
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Basic knowledge of log analysis and event correlation.
NETWORK SECURITY FUNDAMENTALS
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Understanding of TCP/IP, DNS, HTTP/HTTPS, and common network protocols.
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Awareness of firewalls, IDS/IPS, VPNs, and proxies.
THREAT INTELLIGENCE & ANALYSIS
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Awareness of threat intelligence platforms (e.g., MISP, VirusTotal, MITRE ATT&CK).
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Understanding of common attack techniques (phishing, brute force, malware, ransomware).